Changing Your Password | Resetting a Forgotten Password | Personal Network Space and Campus Share | Access from Home with VPN

Changing Your Password

Your network password is used to access the Lawrence network as well as your Lawrence e-mail account. Your initial network password is set by ITS. However, the first time you access your account you will be required to change this password. Your new password is then valid for 365 days.

You may change or reset a forgotten password at anytime, provided you know your LU username and ID number, through the online Account Center. The Account Center also allows you to connect to LU's e-mail client and access Voyager.

Changing your network and e-mail password:

    1. From a browser such as Internet Explorer or Firefox, go to the Account Center at https://viking.lawrence.edu/
    2. Click on Manage your network account.
    3. Enter your username and Lawrence ID number.
    4. Click Continue.
    5. Click the Change Password button. If this is the first time you have used your password it will be pre-expired.
    6. In the Old password field enter your current password.
    7. In the New password field enter your new password. *See Password Protocol for specific password requirements.*
    8. Retype your new password in the Confirm new password field.
    9. Click OK when finished. A confirmation window will appear when the password is successfully changed. Please wait 5 minutes before attempting to use your account and new password.

Resetting your forgotten network and e-mail password:

    1. From a browser such as Internet Explorer or Firefox, go to the Account Center at https://viking.lawrence.edu/
    2. Click on Manage your network account.
    3. Enter your username and Lawrence ID number.
    4. Click Continue.
    5. Click the Reset Forgotten Password button.
    6. Enter your 6 character Voyager pin in the Voyager pin field.
    7. Click Next.
    8. Enter the answer to your security question.
    9. Click Next.
    10. In the New password field enter your new password. *See Password Protocol for specific password requirements.*
    11. Retype your new password in the Confirm new password field.
    12. Click Finish-Reset my password. A confirmation window will appear when the password is successfully changed. Please wait 5 minutes before attempting to use your account and new password.

Alternate instructions if using a Windows station on campus:
Use these instructions if you know your password and simply want to change it.

    1. Press the Ctrl-Alt-Del keys at the same time.
    2. Choose the Change Password button.
    3. Enter your old password, your desired new password and confirm your new password by entering it a second time.
    4. Press OK.

Personal Network Space and Campus Share

The instructions below apply to personal computers that have been registered on the Lawrence Network. For computers issued by ITS, your personal network space and campus share space are made available automatically. Please note: ITS policy requires that all faculty and staff bring their personal computer to the ITS Helpdesk for registration before it will be possible to map network drives.

Task Instructions for Windows Vista Instructions for Windows XP Instructions for Mac OS X
Access personal network space, campus share, and network printers

Students

Faculty & Staff

 

Class Share Folders: To access class share folders on a personal computer that has been registered on the Lawrence network, first follow the instructions at the appropriate link above to access campus share. Next, click on "class share" and select the desired class share folder. Note: To create a class share folder, please contact the Helpdesk.

Access from Home with VPN (faculty and staff)

Along with the many benefits of the Internet, there exist well publicized dangers. In a compromise to protect the data and computational assets of the institution, but still provide open access from Lawrence to the Internet, a firewall was installed. This makes it more difficult to access some on-campus resources remotely. A technology called Virtual Private Networking, or VPN, makes it possible to extend the resources of the campus network to remote users. There are some important resources you can access remotely without any special software. Notably, these include:

So why would you need VPN software, and what resources can you access with it that you otherwise could not? VPN software, also sometimes known as tunneling software, allows a remote user to act as part of the campus network while using the Internet as a transport service for data traffic between the remote location and Lawrence. All traffic between the two endpoints is encrypted to protect anything of value that might pass over the public Internet link. With this software installed and running, you can access:

If you need access to these resources on a regular basis from home, contact the Helpdesk to request VPN.

Important Notes: VPN service is only available for faculty and staff. FTP access to your network share is not provided automatically; it will be enabled when you request VPN. You will need to supply ITS with the type of operating system you are running and the name of your internet service provider. You will be provided with an installation CD-ROM and a paper copy of the installation instructions. Since the software will most often be installed on a personally owned computer, ITS cannot guarantee a successful installation. It should also be noted that software that creates network bindings to pseudo adapters, e.g. AOL, or gaming software may interfere with the attempts of the VPN software to make the changes it needs to perform. While we will put forth every reasonable effort to assist you should a problem arise, we caution that under some circumstances we might not easily be able to find a satisfactory answer that leads to a solution. ITS also has working copies of this software on laptop computers available for check-out for short-term off-campus work.