Telecommunications - Students

Welcome to Lawrence University's Telephone System! We hope this reference guide will answer the immediate questions you may have regarding telephone services here at Lawrence.

Please note: As of June 2008 Lawrence will no longer provide a phone jack in student rooms. At this point students will need to provide their own means for making long distance calls and receiving calls on campus. LU hallway and outside phones will continue to be available for outbound calls to on-campus numbers, local area numbers, toll free numbers, as well as for emergencies.

See Personal Calling to learn about multiple personal calling options.

If you require additional assistance with telephone services, please call the ITS Helpdesk at ext. 6570 or stop by our offices in room 201 of the Library. We would be happy to assist you.

On-Campus Calling

From any campus phone, simply dial the 4 digit extension.

Local Calling

Lawrence University covers local call charges. To make a local call:

Dial 9 + the number.

Emergency Calling

Dial 9 + 911, or call Campus Security at ext. 6999

Call Transfer

1. To transfer a call depress and release switchhook (first call is placed on temporary hold).
2. You will hear special dial tone.
3. Dial number.
4. Announce call in privacy…hang up.

Three-Way Calling

1. To add a third party to the phone call depress and release switchhook (first call is placed on temporary hold).
2. You will hear special dial tone.
3. Dial number and announce conference.
4. Depress switchhook again and begin three-way conversation.

Place Caller on Hold

To place a call on hold:

1. Depress and release switchhook.
2. You will hear special dial tone.
3. Dial #4, you will hear confirmation tone followed by dial tone.
4. Leave handset off hook to keep call on hold or dial another number immediately.

To reconnect:

1. Hang up handset.
2. When phone rings, lift handset to resume conversation.

Lawrence University, PO Box 599, Appleton, WI 54912 (920) 832-7000 Contact Lawrence