If you have a corrupted data file or have inadvertently deleted or lost a file, ITS may be able to help. For documents saved on the network: Depending on when the file was created and deleted, it may be possible to restore an older version of the file. For documents saved on the hard drive: A technician may be able to restore the file in its current state.
Call the ITS Helpdesk at 832-6570 for assistance. When you call, please provide your username, the name and file type of the file deleted, and the network folder where the file was previously saved.
Keeping backup copies of your important documents is crucial, whether you are a student, faculty, or staff member. We recommend that you make two copies of the current version of a document on two different storage devices. To protect yourself from data loss, we have outlined backup procedures for students, faculty, and staff below.
Keep one copy of your documents on a CD or USB drive and save an additional copy of your documents to the network server. Students are allocated approximately 90 MB of disk space for personal storage. It is strongly suggested that you use this space as a backup location for your important files. (Even though this is a very secure location to store your data, you should still use a CD or USB drive in case network problems exist when you need to produce course-related work, as network problems may not be accepted by your professor as a reason for a late assignment.) Back up your data regularly.
Your primary place for saving should be on the network server. Keep a backup copy of your documents on your hard drive. While this is a fairly reliable place to save your data, hard drives do crash, so your hard drive (C:) should not be your primary location for document storage. Do NOT take for granted that your data will always be there. If you need help saving to the network server, please contact the Helpdesk.
ITS regularly performs backups on all shared storage devices on the network as part of the university disaster recovery plan. While not intended to help you restore individual files, these backups do augment your personal backup procedures.